The Patient Flow Report

The Patient Flow Report is a per-day table that shows exactly how each patient moved through your office — when they arrived, when they were marked ready, when treatment started, and when they checked out — alongside the wait and treatment times those timestamps add up to. Use it to spot the bottleneck that’s quietly costing you.

Prerequisites & permissions

• Requires Practice Pulse access — see the overview for which roles can open it.
• The report draws on the timestamps Practice Pulse records as you move patients across the board, so it’s only as complete as the day’s board activity.
• The Post-op Call column reflects whether the patient was added to the provider follow-up-call list, which depends on the Post-op Calls setup.

Opening the report

On the Practice Pulse board, select the bar-chart icon (tooltip View Report) at the top-right of the page title. The Patient Flow Report panel slides out and loads today’s data.

To see another day, pick a date with the Select Date picker and select View Report.

Reading the table

Each row is one patient. The columns are:

Column	What it shows
Patient	The patient’s name.
Appt Time	The scheduled appointment time.
Arrived	When the patient was marked arrived / checked in.
Ready	When the patient was marked ready for treatment.
Treatment Started	When the patient was seated in an operatory.
Checkout Time	When the visit was checked out.
Dismissed Time	When the patient was dismissed off the board.
Wait Time (min)	Minutes the patient waited before treatment began.
Treatment Time (min)	Minutes from treatment start to checkout.
Post-op Call	Whether the patient was added to the provider’s follow-up-call list.

Rows where Wait Time exceeds the threshold you set in Setup are highlighted red, so long waits jump out without scanning every number.

This is a straightforward day-by-day table — there are no charts, no by-operatory roll-ups, and no week-over-week trends.

Related

• Practice Pulse overview
• Setup: configure patient flow