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Translations

Wiki templates can be offered in additional languages so the right version reaches each patient. Supported today: Spanish and Russian.

Enabling translations

Section titled “Enabling translations”

The Translations panel appears once the page is marked an SMS or Email template. It is intentionally simple — just the language checkboxes, a status icon, and a caption:

  1. Tick 🇪🇸 Spanish and/or 🇷🇺 Russian.
  2. Save. Teamio auto-translates on save, under the caption Selected languages auto-translated on save.
  3. Once a language is generated, a green check appears next to its checkbox.

On the Create page, translations don’t generate until the first save — the SMS Preview badge reads Translations after save, and the translated phone previews appear on the page’s Edit screen afterward.

Reviewing and editing a translation (SMS templates)

Section titled “Reviewing and editing a translation (SMS templates)”

The review and editing controls live under the SMS phone previews on the Edit page, not in the Translations panel:

  • After save, the Spanish and/or Russian phone mockups render next to the English phone in the SMS Preview section.
  • Beneath each translated phone are two buttons: Edit <Language> and Re-translate <Language>.

Edit <Language> opens a side-by-side modal with an English (Original) read-only panel and a <Language> (Editable) panel of per-block textareas. A footer warning reads Template variables like {{patient_first_name}} will be replaced with real data. Don’t modify them! Make your changes and select Save <Language> Translation.

Re-translate <Language> regenerates the translation from the current English. If you’ve manually edited that language, it first asks This will overwrite your manual <Language> edits. Are you sure? (the Confirm Re-translation dialog) so you don’t lose your wording by accident.

How patients get the right language

Section titled “How patients get the right language”

When a template is sent, the patient’s language preference (from Open Dental) selects the version that goes out. On public pages, only Spanish is viewable, via a ?lang=es link — Russian is not available publicly (see Public pages).

Tips

Section titled “Tips”
  • Translate after the English is final — re-translating regenerates from the current English, and overwrites manual edits only after you confirm.
  • Medical and consent terms are where auto-translation slips — have a bilingual team member review those specifically using Edit <Language>.
Section titled “Related”