Saving and reusing patient lists
You can save the audience you build in the recipient step and reuse it later — without sending anything. This is how your daily work lists become repeatable outreach.
Saving an audience
Section titled “Saving an audience”In the recipient preview — whichever method you used — select Save List to store that exact audience for later. Nothing is sent.
A saved list then appears in two places:
- In Saved Patient List (the recipient method), under From Your Campaigns.
- In Drafts, where it carries a list status. That’s why you may see entries in Drafts you never “drafted” — they’re saved audiences, not unfinished campaigns.
Reusing a list
Section titled “Reusing a list”Open the New Campaign wizard, reach the recipient step, and choose Saved Patient List. Two sections appear:
From Your Campaigns
Section titled “From Your Campaigns”Past campaigns and saved lists, each showing its name, type, recipient count, and a filter summary, with two ways to reuse it:
- Re-run Filters — re-evaluate the saved criteria against today’s data. The audience refreshes — patients who newly qualify are added, those who no longer qualify drop off. Use this for recurring sends like monthly recall, where you want whoever is due now.
- Use Exact List — reuse the exact same recipients as before, ignoring whether they still match the filters. Use this for a true sequel — “everyone who got the May offer” gets the follow-up.
From Your Lists
Section titled “From Your Lists”Your existing work lists, ready to become a campaign:
- Overdue Recall Lists
- Unscheduled Tx Lists
Each panel lists its lists with a Use List button (and pagination). This is the bridge the recall coordinator’s list crosses to become a recall campaign in a couple of clicks. When you have none, an empty-state message says so.
- Re-run Filters for recurring sends, Use Exact List for sequels — picking the wrong one either messages the wrong people or misses newly-eligible ones.
- A saved list is a snapshot of who, not a scheduled send — you still build and send a campaign around it.
- Skim the preview before sending a reused list — people schedule, transfer, and opt out between campaigns.